Shipping Information

We ship all our products via UPS Ground. We determine the package material and method of shipment to assure the integrity of the product remains while in transit. The majority of our products will arrive within a 2-5 day transit timeframe not including weekends or holidays. You can receive a shipping quote online once you have placed items in your shopping cart and proceed to check out. Orders received by 10 am EST will ship the same day (if possible). We process orders Monday – Wednesday. We are able to ship on Thursday if the recipient lives within a 1-day ground transit time. Sorry, but we are not able to ship cakes on Friday.  We don’t want your products sitting on the loading dock over the weekend. Due to the perishability of our products, we are unable to forward your order if an incorrect address is given. We cannot ship to a P.O. Box or an A.P.O./F.B.O. Box. Use this chart to determine when you should place your order so the product arrives on time.

Refund Policy

At Tracey West Irresistible Pound Cakes, we take pride in baking our products for your enjoyment. If for any reason you aren’t 100% satisfied let us know and you will receive a replacement or a refund, whichever you choose.

Our Guarantee

We guarantee 100% satisfaction on all our products: If you are less than satisfied with the quality or freshness of a product, we will either reship the item or refund you for the total value.

How to Place an Order

Website Orders – click here.

By Phone – Call 678-613-3973

Payment Methods – We accept Visa, MasterCard, Discover, and American Express.

Sales Tax

We collect applicable sales and local taxes on shipments within the state of Georgia (by county). Tax is based on point of county destination.

Multiple Recipients and Future Ship Date Requests

Please specify special requests in the “comments” box under the “Billing and Shipping” page during checkout.

Ingredients & Allergens

ALL PRODUCTS CONTAIN WHEAT, EGGS, AND DAIRY.
Due to the baking process, all products may come in contact with nut products.

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