We accept Visa, Master Card, Discover, and American Express.
To insure the safety of your credit card information, Tracey West Irresistible Pound Cakes uses Secure Socket Layer technology (SSL). SSL is a protocol designed by Netscape Communications that provides encrypted communication. This makes it impossible for anyone besides for us to access your private billing information.
We do not share customer information with third parties under any circumstances. We value our customers and honor their privacy.
If you would like the shipment of your order to be delayed, please type your request in the ‘Special Instructions’ window, which will appear during the checkout process.
Once you have completed the order process you will receive an e-mail notification confirming your order. Please note: If your e-mail address was not entered correctly, you will not receive the e-mail confirmation.
Once our carrier has picked up the order you will be able to track the shipment of your order by logging in to your account.
We guarantee 100% satisfaction on all our products: If you are less than satisfied with the quality or freshness of a product, we will either reship the item or refund you for the total value.
Because our products are perishable food items & cannot be restocked once they leave our facility, we cannot be held responsible for orders that are delayed or not delivered because of an incorrect or insufficient address. Please make sure that the shipping address is absolutely correct before you submit the order.
Unfortunately, because our products are perishable food items, once they leave our facility we cannot accept returns.
You will be able to choose multiple shipping locations during the checkout process. Please feel free to email us or call our customer service department at 678-613-3973 about any concerns you may have.
Please feel free to contact our customer service department via email at firstname.lastname@example.org or by phone at 678-613-3973.