We accept Visa, Master Card, Discover, and American Express.

To insure the safety of your credit card information, Tracey West Irresistible Pound Cakes uses Secure Socket Layer technology (SSL). SSL is a protocol designed by Netscape Communications that provides encrypted communication. This makes it impossible for anyone besides for us to access your private billing information.

Please feel free to place your order over the phone. The number to call is 678-613-3973. Our customer service representatives will be happy to assist you.

You will be able to choose multiple shipping locations during the checkout process. Please feel free to email us or call our customer service department at 678-613-3973 about any concerns you may have.


During the checkout process there is an option to decline from being added to our mailing list. Recipient information is not added to our mailing lists.

Once you have completed the order process you will receive an e-mail notification confirming your order. Please note: If your e-mail address was not entered correctly, you will not receive the e-mail confirmation.

Once our carrier has picked up the order you will be able to track the shipment of your order by logging in to your account.


We ship all our products via UPS Ground. Read theshipping policyfor detailed information and a shipping map.

If you would like the shipment of your order to be delayed, please type your request in the ‘Special Instructions’ window, which will appear during the checkout process.

Because our products are perishable food items & cannot be restocked once they leave our facility, we cannot be held responsible for orders that are delayed or not delivered because of an incorrect or insufficient address. Please make sure that the shipping address is absolutely correct before you submit the order.

Unfortunately, because our products are perishable food items, once they leave our facility we cannot accept returns. All sales are final. Read the return policy for more information


ALL PRODUCTS CONTAIN WHEAT, EGGS, AND DAIRY.Due to the baking process, all products may come in contact with nut products.

We guarantee 100% satisfaction on all our products

We do not share customer information with third parties under any circumstances. We value our customers and honor their privacy.

Please feel free to contact our customer service department via email at info@irresistiblepoundcakes.com or by phone at 678-613-3973.